Plumbing Tree
"Your Plumber For Life"
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Services

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Services

Plumbing Tree Hours of Operation

Standard Hours

Monday-Friday 8AM-6PM

*Standard Hours are subject to change and will vary during Federal Holidays*

Overtime -

6PM - 8PM AND Satudays

Double time -

8PM - 8AM

Our one hour minimum for residential properties will be $150 and additional time will be $125 per hour.  For commercial properties our one hour minimum will be $175 and additional time will be $150 per hour.  If your home or business is a multi-unit property with more than 2 levels (stories) it will be considered a commercial property.


Standard Coverage Area

&

Travel Time

 Although Plumbing Tree is pleased to provide the Services throughout San Diego County, its standard geographic service areas are south of State Route 56 and west of State Route 67 (“Standard Coverage Area”).  Plumbing Tree’s billable time begins and ends as follows:

  • For all properties serviced within the Standard Coverage Area When Plumbing Tree’s team member arrives at and departs the property;

  • For all properties North or East of Standard Coverage Area When Plumbing Tree’s team member crosses Northbound State Route 56, Eastbound State Route 67, or Eastbound Jamacha Boulevard (Highway 54) on his or her way to and from the property.

  • For all properties where Plumbing Tree must first pick up keys When Plumbing Tree’s team member picks up and drops off the keys.


Payment Options

Payment is due upon completion of work.  Cash, check & card are all accepted forms of payment.  If you choose to pay your invoice with a card, there is a 2.5% fee added to the invoice total to process payment. 

Are you a homeowner, landlord or property manager that will not be there at the time of service completion?  

We have the option to pay by card - ask us about our credit card authorization form. 

It is our standard operating procedure to call and be in constant communication with property owners while we are on the job.  We will always call before credit card payments are processed. 

 

warrantY

Quality means fixing the problem right the first time.  Not that we don't love seeing our customers, but we never want to hear that our services weren't adequate and the problem crept back up.  Ask about our warranties on our labor! 

We also believe that the quality of our parts goes a long way!  We have been working in the plumbing industry for well over a decade and we know what brands are better than others - below are links to some of our preferred brands. 

Bradford White - tank water heaters 

Noritz - tankless water heaters

Toto Toilets 

Halo - Water Filtration System

 

 

Free Phone estimates

In an effort to keep our rates low, we provide free estimates for MOST jobs over the phone.  Just a few simple questions and we can have a good idea of what the problem is and what it will take to fix it.  We also utilize photos to help with giving our estimates over the phone.  If a job is more complex and requires a more thorough diagnosis, we will be more than happy to come out and do the estimate in person, but there is a minimum $100 fee for all in person estimates.  For any estimate that requires tools, accessing a crawlspace or attic or requires removing drywall we will have a one-hour minimum for our visit. 

We have also found that completing estimates over the phone saves our customers time and removes the added pressure from making a decision too quickly.

Quotes on Home Inspection Reports

We understand that finding a plumber to perform work on your new home is important to you.  The entire home buying process is finally behind you, but now there are necessary changes that you would like to make.  Here is Plumbing Tree’s process when completing quotes from inspection reports:

  1. Schedule Office Time for Plumber.  We want to ensure that our plumber has no other distractions and that you are his priority during the evaluation of your home’s potential projects.

  2. Review the Home Inspection Report.  Each inspection company has a different method and it is important to note that while your inspection company may be amazing at the overall condition of your home, they are not plumbers.  Due to the photos and descriptions that the inspectors provide, Plumbing Tree may or may not be able to give a quote on all items in your report.  Also, there are some items that may always require a visual inspection.  For instance, cast iron replacement or re-routing water/waste/gas lines.

  3. Provide a Quote.  Plumbing Tree field team members will do their best to provide you with an estimated time per project and the estimated cost for parts per project.  All quotes will be given in an approximate time range. Our range is based on our plumbers 10+ years experience with similar projects and their average time to complete.  Not all homes are made the same! Your project may take less time, but there is also the possibility that once we start a project, your home may have more uniqueness that equals more time needed to complete the project.  Plumbing Tree will also be in constant communication with you about the possibilities of the higher cost.  

  4. Cost to Provide Quote.

    1. 10 items or less = $75 cost to provide estimate (½ Hourly Rate for Plumber)

    2. 10 items - 20 = $150 cost to provide estimate (1 Hour Minimum for Plumber)

    3. 20+ = $150+ (Will Discuss with home owner.) 

If you have any additional information or would like more clarification, please let us know 619.618.5700 or email Scheduling@PlumbingTreeSD.com


Frequently asked questions in san diego

Why do we have hard water or poor water quality?

-San Diego has some of the hardest water in the country because we import most of our water and it travels through pipe picking up additional minerals.  

How does hard water affect the plumbing to my home?

When hard water is heated, such as in a home water heater, solid deposits of calcium carbonate can form.  This scale can reduce the life of equipment, raise the costs of heating the water, lower the efficiency of electric water heaters, and clog pipes. And, yes, mineral buildup will occur in your home coffee maker too, which is why some people occasionally run vinegar (an acid) through the pot.

How do you fix the hard water problem?

While each home is different, we do know that the hard water in San Diego drastically reduces the lifespan of many pipes and plumbing fixtures.  To prolong the the health of your home's plumbing, we suggest a whole-house water filtration system from Halo.  

Why do we have high water pressure?

The most common cause of a sudden increase in water pressure is a faulty regulator. The regulator may need to be adjusted or replaced.

Are there any rebates from the City that I may qualify for?

If you receive your water bill from the City of San Diego, you may be entitled to the following rebates:

PRV Replacement

SoCal Water $mart Rebates - including toilets & washing machines

San Diego Gas & Electric Rebates - including rebates for water heaters